Privacy Policy

Effective date: September 9, 2025.

This Privacy Policy explains how GET WOW EXPERIENCES AND GIFTS INC. (“WOW“, “we“, “us“, “our“) collects, uses, shares, and protects your personal information when you use getwow.ca (the “Site“) and our services. If you do not agree with this Policy, please do not use the Site.

Information we
collect

A) Information you provide

  • Contact details (name, email, phone), account login, preferences.

  • Booking/order details (experience, date/time, participants, notes/special requests).

  • Payment info collected by our payment processor; we receive limited details such as card brand, last four digits, transaction status. 

  • Communications and content you send us (messages, reviews, surveys).

B) Information collected automatically

  • Device/usage data such as IP address, device type, browser, pages viewed, referring pages, and timestamps.

  • Cookies and similar technologies used for site functionality, analytics, and (if enabled) marketing.

C) Information from third parties

  • Experience suppliers/partners (availability, booking status, fulfillment).

  • Payment and fraud-prevention partners (payment confirmation, risk signals, disputes).

  • Analytics/ads partners (aggregated insights, campaign performance).

  • Affiliate partners (e.g., Viator) when you click a tracked link or complete a booking on a third-party site.

How we use your information

We use personal information to:

  • Provide, operate, and improve the Site and services; process inquiries, orders, and bookings.

  • Communicate with you about your booking, account, support, safety notices, and changes to terms.

  • Process payments and prevent fraud or abuse.

  • Personalize content and remember preferences.

  • Run analytics and measure performance.

  • Send marketing communications (with consent where required; you can unsubscribe at any time).

  • Comply with legal obligations and enforce our Terms.

Sharing your information

We share personal information with:

  • Service providers (hosting/CMS, email, analytics, customer support, payment processing, fraud prevention) who process data under our instructions.

  • Experience suppliers/partners to confirm, fulfill, modify, or cancel a booking and manage customer service and safety.

  • Affiliate partners when you click through or purchase on their sites; your use of those services is governed by their terms/policies.

  • Business transfers

  • Legal/compliance: to comply with law, respond to lawful requests, or protect rights, safety, and property.

Retention

We keep personal information only as long as needed for the purposes above and to comply with legal, tax, and accounting requirements. Retention periods vary by data type and context.

Cookies & analytics

We use cookies and similar technologies for:

  • Essential: site security, login, and core features.

  • Analytics: to understand traffic and improve the Site.

  • Marketing: to deliver and measure ads.

Third‑party sites & messaging apps

Our Site may link to third‑party websites and platforms (e.g., Viator, Stripe, Telegram). Their privacy practices are governed by their own policies, not this one. 

Contact

Questions or requests? Email contact@getwow.ca.

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